Team Assistant – Real Estate Office Support

About the role

We are looking for a proactive Team Assistant to support the Office Manager and Real Estate Advisors in our Sintra office. The role involves handling administrative tasks, client communications, and ensuring smooth daily operations within a fast‑paced real‑estate environment.

Key responsibilities

• Handle calls and client inquiries professionally.
• Reach out to client leads and send exposés before assignment.
• Support sales with property materials (photos, floor plans, documents) and update the CRM.
• Prepare monthly reports and property brochures (exposés).
• Ensure all property and compliance documentation is accurate and up to date.
• Coordinate documentation for anti‑money‑laundering requirements for buyers and sellers.
• Prepare partnership agreements and assist with quarterly compliance and IMPIC reporting.
• Organise internal and external events, manage office supplies, key cabinet, meeting room bookings and maintain office tidiness.

Required profile

• University degree.
• Previous administrative experience, preferably in an international company.
• Fluent in English and Portuguese; additional European languages a plus.
• Proactive, independent, and able to thrive in a high‑pressure, fast‑paced environment.
• Strong customer service orientation and professional interpersonal skills.
• Highly organized, flexible, and willing to take a hands‑on approach to tasks.
• Creative, resolute, and motivated with a strong sense of ownership.

Required skills

• Experience with real‑estate CRM systems.
• Proficiency in Google Workspace.
• Familiarity with listing platforms.

What we offer

• Inclusion in a global team.
• Ongoing training through Engel & Völkers Academy.
• Collaborative professional environment where contributions directly support business success.