Team Assistant – Administrative Support

About the role

Engel & Völkers is looking for a proactive Team Assistant to support the Office Manager and Real Estate Advisors in its Sintra office. You will ensure daily operations run smoothly by handling client communications, preparing property documentation, and coordinating internal activities.

Key responsibilities

• Answer calls and manage client inquiries with professionalism.
• Contact leads, send property exposés, and support sales with photos, floor plans, and documents.
• Update the real‑estate CRM and maintain accurate property records.
• Prepare monthly reports, property brochures, and compliance documentation.
• Coordinate anti‑money‑laundering paperwork for buyers and sellers.
• Assist with partnership agreements and quarterly IMPIC reporting.
• Organise internal and external events, manage office supplies, and keep the workspace tidy.
• Handle key cabinet, meeting‑room bookings, and office logistics.

Required profile

• University degree with previous administrative experience, preferably in an international environment.
• Fluent in English and Portuguese; additional European languages are a plus.
• Highly organized, detail‑oriented and able to work independently in a fast‑paced setting.
• Strong customer‑service orientation and professional communication skills.

Required skills

• Proficiency with real‑estate CRM systems.
• Experience using listing platforms.
• Competent with Google Workspace tools.

What we offer

• Inclusion in a global real‑estate team.
• Ongoing training through the Engel & Völkers Academy.
• Opportunity to directly support business success in a collaborative environment.