Italian-Speaking Customer Service Representative – Onsite in Porto

WW Talents · Riga

Onsite Junior 🇬🇧 English

Job description

About the role

We are looking for an Italian‑speaking Customer Service Representative to join our dynamic team in Porto, Portugal. You will provide support in Italian and English for a leading business travel platform, ensuring high client satisfaction.

Key responsibilities

Provide customer support in Italian and English.
Ensure high‑quality, accurate, and timely service delivery.
Maintain a high level of client satisfaction.

Required profile

Minimum 1 year of experience in a customer service role, preferably within the travel industry.
High school diploma (or equivalent).
Native‑level fluency in Italian and fluent English (reading, writing, speaking).
Excellent communication skills and ability to adapt in a dynamic environment.

Required skills

What we offer

Gross salary of €1,000 per month (paid over 14 months).
Attendance bonus of €100 per month (paid over 11 months).
Meal allowance of €7.63 per working day.
Monday‑Friday schedule, 08:00‑17:00.
On‑site work location in Porto.

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Published 2 months ago

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Riga

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