Assistant Customer Manager – Banking

About the role

We are looking for an Assistant Customer Manager to join our Lisbon branch of Bank of China (Europe) S.A. In this full-time, on-site position you will support the branch’s customer service operations, helping both corporate and individual clients with their banking needs.

Key responsibilities

• Support daily customer service functions and maintain positive client relationships.
• Assist in the day-to-day operations of the branch, including handling inquiries and providing appropriate banking solutions.
• Contribute to achieving branch targets and maintaining high service quality.

Required profile

• Bachelor’s degree or higher in Business Administration, Finance, Commerce or a related field.
• Previous experience in customer service or banking.
• Excellent communication and interpersonal abilities.
• Fluency in English, Chinese and Portuguese.

Required skills

What we offer

• Competitive salary and bonus system.
• Health insurance with family coverage.
• Meal allowance and transportation allowance.