Executive Assistant with French - Lisbon

About the role

Mercer is recruiting an Executive Assistant to join its team supporting Oliver Wyman's new hub in Lisbon. This is a hybrid role with at least three days a week in the office, providing executive-level administrative support to 2-3 Partners. The role is split into daily administration (60%), client development (30%) and team support (10%).

Key responsibilities

• Daily administration: maintain Partners' diaries, schedule meetings, conference calls and video conferences, communicate with clients and infrastructure staff, coordinate travel and accommodation, book cars and rail tickets.
• Prepare letters, proposals and other documents, and prepare monthly timesheets and expense reports for each assigned Partner and Principal.
• Greet clients, book and set up meeting rooms, organise catering, and help organise Partner files and offices.
• Assist the Marketing Department with customised mailings and track contacts, sales activity and pipeline in the address book and CRM, spotting clients needing follow-up and arranging meetings.
• Group client meetings efficiently, build rapport with client assistants, make follow-up calls for client mailings, and learn the Practice themes and Oliver Wyman products.
• Cover EAs when out of the office, cover Partners during transitions or new hires, train and support new EAs, and take part in team meetings and projects to improve processes.

Required profile

• 2-3 years of experience as an Executive Assistant.
• Experience in management consultancy, financial services or a similar professional services industry is a plus.
• Fluency in English and French; strong verbal and written communication skills and ability to work in a multicultural environment.
• Poise, judgment, discretion, proactive team player, self-starter, able to handle a heavy workload and meet tight deadlines.

Required skills

• Good Word, PowerPoint and Excel skills.
• Working knowledge of Outlook is a plus.
• Knowledge of CRM systems (Microsoft Dynamics) is a plus.
• Typing speed of 50-60 wpm; a formal typing qualification is useful but not necessary.

What we offer

• Professional development opportunities and supportive leadership.
• A vibrant, inclusive culture with a range of career opportunities.
• Benefits and rewards to enhance well-being.