Product Quality Associate – Supplier Quality

About the role

The Product Quality Associate will lead initiatives to ensure that suppliers meet Amadeus' quality and reliability standards. You will drive small‑scale improvement projects, manage non‑conformances, and support cross‑functional teams from design through delivery.

Key responsibilities

• Lead qualification of new suppliers, including quality system assessments and capability studies.
• Plan, conduct and report on‑site and remote supplier audits in line with ISO 9001.
• Manage incoming non‑conformance reports, driving 8D or A3 root‑cause analyses.
• Evaluate supplier responsibility in quality disputes and compile inspection records, test reports and shipping documentation.
• Track supplier KPIs, conduct regular performance reviews and maintain a supplier risk register.
• Identify and mitigate supply‑chain quality risks.
• Deploy lean and quality improvement tools such as FMEA and Six Sigma across the supplier base.
• Maintain supplier quality records in ERP/QMS and ensure compliance with customer‑specific requirements.

Required profile

• 2–3 years of experience in Supplier Quality, Manufacturing Quality or a related function.
• Solid knowledge of ISO 9001 standards.
• Experience conducting 2nd‑party supplier audits; Lead Auditor certification is a plus.
• Proficiency with 8D, A3, FMEA and Control Plans.
• Fluency in written English.

Required skills

• ISO 9001
• 8D and A3 problem‑solving methodologies
• FMEA
• Control Plans
• SAP
• Oracle
• QMS platforms

What we offer

• A global work environment with opportunities to collaborate worldwide.
• Continuous learning through on‑the‑job training and formal programs.
• A caring, flexible working model that supports work‑life balance.
• Diverse and inclusive community driving innovation.
• Stable, reliable employer focused on long‑term relationships.