Director of Omnichannel Strategy - Cosmetics

About the role

The Director of Omnichannel Strategy will lead the transformation of our global cosmetics business toward a fully integrated omnichannel commercial model. Reporting to senior leadership, you will ensure seamless collaboration across retail, digital, and wholesale channels while delivering a consistent brand experience for consumers worldwide.

Key responsibilities

• Define and enforce commercial rules, pricing, and promotional structures to minimize friction and protect margins across all channels.
• Drive digital and e‑commerce performance by leveraging data insights to boost growth, efficiency, and customer engagement.
• Elevate execution quality at every customer touchpoint, raising in‑store standards and ensuring a high‑value consumer experience.
• Monitor, analyze, and act on key performance indicators, fostering disciplined decision‑making and rapid issue resolution.
• Coordinate cross‑functional teams, influencing without direct authority to achieve unified strategic execution.
• Manage conflict and trade‑offs between channels, balancing business priorities in a complex market environment.

Required profile

• Seasoned commercial leader with extensive experience in omnichannel or multi‑channel environments such as pharma, dermo, FMCG, or retail.
• Proven track record of leading transformational change and redesigning commercial models.
• Analytical and data‑driven mindset, capable of turning insights into clear priorities.
• Strong execution skills that translate strategy into consistent results across channels.
• Effective influencer who can align teams without direct authority.
• Resilient and adaptable, thriving under pressure in demanding settings.

Required skills

What we offer

• High‑impact strategic leadership role with visibility across the organization.
• Collaborative, growth‑oriented environment that encourages continuous learning and innovation.
• Attractive career development opportunities and competitive compensation aligned with seniority.