Account Manager – On Demand (Portugal)

About the role

As an Account Manager for Glovo's On‑Demand service in Portugal, you will be the primary liaison for partners who use the platform to launch and grow their online delivery channels. You will guide them from the first sales contact through contract negotiation, implementation, and ongoing account management.

Key responsibilities

• Act as the main point of contact for new sales leads, pitching, and contract negotiations.
• Monitor daily partner performance, analyse operational metrics, KPIs, financial data and invoicing queries.
• Prepare reports and dashboards to support partners in operational improvements.
• Collaborate with local and global teams (Account Management, Sales, Operations, Finance) to resolve technical product queries, integrations and bugs.
• Collect partner feedback and work with product and operations teams to enhance software, systems and processes.
• Contribute to medium‑ and long‑term strategy, target setting and OKR planning.

Required profile

• Minimum 2 years of experience in account management, sales, consulting or marketing.
• Experience in technology or FMCG environments is a plus.
• Strong communication and interpersonal skills, able to work with diverse clients.

Required skills

What we offer

• Opportunity to work in a fast‑growing international delivery platform.
• Collaborative environment with cross‑functional teams.
• Professional development across commercial, analytical and technical domains.