Human Capital Coordinator

About the role

Oliver Wyman, a Marsh business, is looking for a Human Capital Coordinator to join its Human Capital Operations team in Lisbon. The role supports the teams and employees of Oliver Wyman and NERA in Spain, working closely with the HC Operations team in Madrid, and contributes to the growing local presence in Portugal. It is a hybrid position with at least 3 days a week in the office, including 5 days per week in the first three months.

Key responsibilities

• Coordinate leave of absence and employment administration, including parental leave, leave tracking, payroll notifications, certificates (including RECEMA) and time and attendance records
• Manage employment changes, working-hour arrangements, annual leave carryover and employee queries
• Coordinate onboarding and offboarding in Spain and Portugal, prepare employment contracts, maintain employee records, manage Employee Transactions in Workday and coordinate hires, leavers and changes with payroll providers
• Administer employee benefits, enrolments, cancellations, invoices and reviews, including health and life insurance, flexible compensation, wellbeing programmes and occupational health and safety requirements
• Support international assignment administration, including posted-worker notifications, A1 certificates and Spanish tax exemption procedures (Article 7p)
• Coordinate access to client offices and client portals, and maintain employee information in client access platforms
• Support HR compliance processes such as ISO audits, Equality Plan and LGTBI Plan activities, and annual job classification updates under the Spanish Collective Bargaining Agreement
• Maintain accurate employee databases, records and HR documentation, including employment and tax forms
• Respond to employee and stakeholder queries, coordinate recurring administrative activities and contribute to process improvements such as experienced-hire enhancements, employee donations and disability internships

Required profile

• Previous experience in HR operations, HR administration or a comparable role, able to manage employee lifecycle activities independently
• Strong organization, attention to detail and ability to handle competing deadlines
• Clear communication and collaboration with employees, internal teams and external providers, including remotely
• Fluency in Portuguese and English is essential
• Spanish is highly desirable, as is familiarity with Spanish employment administration and payroll
• Additional European languages and experience with Workday are a plus

Required skills

• HR information systems and Microsoft Office
• Workday (Employee Transactions) experience is an advantage