Front Office Assistant

About the role

JLL, a global real‑estate services firm operating in 80 countries, is looking for a Front Office Assistant to join its Vilamoura office in Portugal. The assistant will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment while supporting the day‑to‑day activities of the real‑estate advisory and sales teams.

Key responsibilities

• Provide excellent customer service to visitors and callers.
• Handle incoming calls and emails, directing them to the appropriate departments.
• Manage and organise the office store, supplies, and meeting‑room schedules.
• Create and track opportunities in the company’s CRM system.
• Support consultants and sales managers with administrative tasks, including preparation of sales documents.
• Maintain the front‑office area to ensure a professional presentation.

Required profile

• Proven experience in administrative or commercial support functions.
• Autonomous, proactive and collaborative working style.
• Fluent in written and spoken Portuguese and English.

Required skills

• Proficiency with Windows operating system and standard computer tools.
• Experience using a CRM or commercial back‑office system.