Administrative Assistant

About the role

We are seeking a compassionate Administrative Assistant to provide essential clerical support for our funeral home, cemetery, and crematory services. The role involves interacting with families, handling documentation, and ensuring smooth daily operations while maintaining a high level of empathy and professionalism.

Key responsibilities

• Prepare death certificates, prayer cards, veteran paperwork, and marker placement documents.
• Process permits, certificates, and ensure compliance with state and federal regulations.
• Receive and process payments, contracts, and manage accounts payable transactions.
• Coordinate ordering and inventory of memorial products, office supplies, and vault/marker storage.
• Generate daily schedules, reports, and distribute relevant documents.
• Assist with obituary preparation and support sales, family service counselors, and payroll as needed.
• Act as backup receptionist, greet families, and communicate their needs to staff.
• Maintain professional relationships with county clerks, medical examiners, and physicians.

Required profile

• High school diploma or equivalent.
• 1‑2 years of office clerical or customer‑service experience, preferably in a fast‑paced environment.
• Strong compassion, integrity, and ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Detail‑oriented with strong organizational abilities.

Required skills

• Proficiency with MS Office Suite.
• Working knowledge of office equipment such as computers, calculators, copiers, printers, and fax machines.
• Basic mathematics for handling payments and invoices.