Account Manager

About the role

As an Account Manager at TheFork, you will help restaurants grow their revenue by presenting tailored solutions, providing ongoing support, and driving adoption of TheFork’s tools across multiple markets.

Key responsibilities

• Make outbound contacts to existing restaurant customers to showcase revenue‑generating solutions.
• Support restaurants via email and phone, advising on positioning, revenue management and online marketing.
• Sell, upsell and retain TheFork products and services.
• Serve as the primary point of contact, building long‑term relationships.
• Deliver training and ensure customers effectively use TheFork tools.

Required profile

• Proven experience as a sales representative or account manager.
• C2 level proficiency in Portuguese and fluent English.
• Track record of pitching promotions, flash sales and deals.
• Comfort handling 45‑50 outbound/inbound calls daily and managing portfolios of 400‑800 accounts.
• Customer‑oriented, empathetic, strong communicator with a positive attitude.
• Dynamic, resilient and highly focused on achieving results.

Required skills

What we offer

• Permanent contract with competitive fixed salary and bonus.
• Hybrid work model (2 days home office per week).
• Lunch vouchers, lifestyle benefits, parental and caregiver leave.
• International, inclusive team across 30+ nationalities.
• Continuous learning and development programs.