Call Center Sales Agent – Italian Market

About the role

Join Konecta, a leading BPO provider, as a Call Center Sales Agent focused on the Italian market. You will engage Italian‑speaking customers, understand their needs, and present tailored solutions to drive sales and enhance customer satisfaction.

Key responsibilities

• Handle inbound and outbound customer interactions professionally.
• Identify customer needs and uncover sales opportunities.
• Present products and services clearly and persuasively.
• Achieve individual and team sales targets.
• Maintain positive relationships and deliver an excellent customer experience.
• Follow established sales processes and quality standards.
• Accurately document all interactions and sales activities.

Required profile

• Fluent in Italian with a good level of English.
• Previous experience in sales, telemarketing, or a call‑center environment is a plus.
• Strong communication and interpersonal abilities.
• Sales‑oriented, motivated by targets and results.
• Customer‑focused, proactive, and resilient.
• Ability to thrive in a fast‑paced environment.

Required skills

What we offer

• Opportunity to join a growing business initiative.
• Comprehensive training and ongoing support.
• Dynamic, international work environment.
• Career development and professional growth prospects.
• Competitive salary with performance‑based incentives and commissions.
• Monday‑Friday schedule within 08:00‑19:00.