Store Manager – Retail Leadership in Porto

About the role

We are opening a new Carhartt WIP store in Porto and need an experienced Store Manager to lead the launch and daily operations. You will be responsible for driving sales, ensuring excellent customer service, and maintaining the brand’s visual standards.

Key responsibilities

• Oversee overall store operations and performance.
• Achieve sales targets by training, mentoring and providing feedback to the sales team.
• Deliver high levels of customer satisfaction through exceptional service.
• Implement promotions, sales campaigns and merchandising guidelines to brand standards.
• Handle store administration, ensuring compliance with company policies and procedures.
• Maintain store condition and visual merchandising according to Carhartt WIP standards.
• Report on buying trends, customer needs and profitability.
• Manage stock levels and inventory accuracy.

Required profile

• Previous retail management experience in a comparable store size.
• Strong interest in fashion and current market trends.
• Proven ability to lead, motivate and develop a team.
• Excellent communication and interpersonal skills.
• Solid organizational abilities and a commitment to customer service.
• Fluency in English and Portuguese.

Required skills

• Visual merchandising.
• Stock management.

What we offer

• Opportunity to shape the launch of a new store in a vibrant city.
• Dynamic work environment within an internationally recognised brand.
• Professional development and growth prospects.