Sales Manager

About the role

The Sales Manager will be responsible for proactively generating and handling sales opportunities, ensuring smooth turnover for service delivery, and building long‑term, value‑based relationships with customers. The role supports the achievement of both personal and location revenue targets within a hospitality and events environment.

Key responsibilities

• Build and strengthen relationships with existing and new customers through sales calls, entertainment events, FAM trips, and trade shows.
• Collaborate with off‑property sales channels to coordinate efforts and avoid duplication.
• Participate in sales calls, generate proposals, write contracts, and manage customer correspondence.
• Identify new business opportunities by analysing market trends, competitor activity, and customer needs.
• Deliver exceptional customer service to drive loyalty and increase account share.

Required profile

• Either a 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management, or a related field with at least 3 years of sales/marketing experience.
• Or a 4‑year bachelor’s degree in the same fields with at least 1 year of relevant experience.

Required skills