Sales Development Representative – Universal Banking (Italian/French)

About the role

Join Finastra’s Universal Banking Business Unit as a Sales Development Representative. This position focuses on generating qualified leads for our financial‑services software solutions, acting as the bridge between marketing initiatives and the sales organization.

Key responsibilities

• Manage inbound and outbound leads, qualifying prospects through calls, emails and social outreach.
• Maintain active engagement with prospects to spark interest in Finastra’s banking products.
• Collaborate with account executives to ensure leads are matched with the right accounts.
• Utilise CRM tools to track activities, update forecasts and maintain accurate sales reporting.
• Stay informed on industry trends, competitor offerings and new product releases.
• Meet weekly, monthly and quarterly lead‑generation targets and KPI metrics.

Required profile

• Strong communication skills in English and either Italian or French (both written and spoken).
• Self‑motivated with a tenacious approach to follow‑up and relationship building.
• Ability to work independently while aligning with a broader sales team.

Required skills

• Experience with CRM platforms, preferably Salesforce.

What we offer

• Opportunity to develop a sales career within a global leader in financial‑services software.
• Training programs and mentorship from experienced account executives.
• Potential transition to the standalone Universal Banking business after its sale.