Restaurant Manager – Modern Venue in Lisbon

About the role

We are seeking an experienced Restaurant Manager to lead our modern dining venue in Lisbon. You will be responsible for delivering exceptional guest experiences, overseeing both floor and bar operations, and driving operational excellence.

Key responsibilities

• Uphold excellent service standards and ensure every guest enjoys a positive experience.
• Maintain consistent adherence to operational policies, service rituals, and the venue’s dynamic atmosphere.
• Provide strong operational leadership during busy periods, peak shifts, and special events.
• Supervise both dining floor and bar operations, ensuring service quality, product consistency, and effective team coordination.
• Guide, motivate, and develop the team while meeting operational goals and budgets.
• Control budgets through revenue and expense tracking, labour cost optimisation, and upselling strategies.
• Manage staff scheduling, monitor absences, and verify time‑keeping records before payroll deadlines.
• Oversee onboarding, performance evaluations, vacation planning, and contract renewals.
• Hire, train, and inspire staff, fostering a positive workplace culture.
• Track customer feedback, address negative remarks, and implement corrective actions.
• Ensure compliance with health, safety, sanitation, and HACCP protocols.
• Execute opening and closing procedures, including briefings, inventory checks, and equipment inspections.
• Safeguard cash handling, deposits, and financial records.
• Resolve unexpected challenges such as staff shortages, supply issues, or equipment failures.
• Collaborate with leadership to adopt best practices and share operational insights.

Required profile

• Minimum of 3 years in a comparable restaurant management position.
• Proven leadership experience in premium, guest‑centric establishments.
• Demonstrated ability to manage both dining floor and bar operations.
• Strong operational leadership and decision‑making skills.
• Solid understanding of front‑of‑house operations.

Required skills

• Budget management and financial reporting.
• Labour cost optimisation.
• Staff scheduling and time‑keeping oversight.
• Cash handling and financial record‑keeping.
• Inventory management and equipment inspection.
• HACCP compliance and health‑safety standards.