Program Specialist – Cemetery Operations

About the role

The Program Specialist supports Cemetery Directors by evaluating program effectiveness, analyzing budgets, and ensuring compliance with national standards. This position plays a key role in maintaining efficient cemetery operations and delivering high‑quality services to veterans and their families.

Key responsibilities

• Analyze current and proposed programs and budgets to assess effectiveness and alignment with agency goals.
• Prepare data‑driven reports, identify trends, and recommend solutions to operational challenges.
• Coordinate the Cemetery Organization Assessment and ensure adherence to National Shrine Standards.
• Conduct special studies on interment, grounds maintenance, headstone/marker, equipment, facilities, personnel, and security operations.
• Provide public outreach as needed and support emergency overtime work.
• Maintain compliance with background/security investigations, drug testing, and selective service registration requirements.

Required profile

• U.S. citizenship.
• Ability to pass a background and security investigation.
• Selective Service registration for males born after 12/31/1959.
• Willingness to work overtime, weekends, and holidays, including Memorial Day and Veteran's Day.
• Flexibility to respond to emergency overtime calls.

Required skills