Product Analyst

About the role

As a Product Analyst you will turn complex product and user data into actionable insights that drive growth and improve customer experiences. Working at the intersection of analytics, product management and business strategy, you will help optimise product performance across digital platforms through data‑driven decision‑making. The role is fully remote and based in Portugal, offering a fast‑paced environment that values innovation, ownership and continuous learning.

Key responsibilities

• Analyze product performance and user behavior to identify trends, opportunities and areas for improvement.
• Define, monitor and optimise key product metrics such as retention, conversion, lifetime value, revenue and churn.
• Build and maintain dashboards and reporting solutions for Product, Marketing and Operations teams.
• Conduct in‑depth analyses of customer journeys, feature adoption, promotional initiatives and overall product performance.
• Partner with Product Managers to evaluate new releases, enhancements and A/B testing initiatives.
• Identify friction points in the customer journey and recommend data‑backed improvements.
• Collaborate with data teams to ensure quality, consistency and availability of analytical data.
• Translate complex analytical findings into clear, actionable recommendations for technical and business stakeholders.

Required profile

• Proven experience as a Product Analyst, Data Analyst or in a similar analytical role within digital products.
• Strong proficiency in SQL and experience working with large datasets.
• Hands‑on experience with business intelligence platforms such as Tableau, Power BI or Looker.
• Solid understanding of product analytics, customer behavior analysis, experimentation and A/B testing methodologies.
• Experience with event‑based analytics platforms (e.g., Google Analytics 4, Amplitude, Mixpanel) is an advantage.
• Knowledge of digital product monetisation models and customer lifecycle management is desirable.
• Excellent communication skills and the ability to present insights to both technical and non‑technical audiences.

Required skills

• SQL
• Tableau
• Power BI
• Looker
• Google Analytics 4
• Amplitude
• Mixpanel
• Python

What we offer

• Fully remote work based in Portugal.
• Fast‑paced, innovative environment.
• Opportunities for ownership and continuous learning.
• Collaboration with cross‑functional teams across product, marketing and operations.