Outbound Sales Representative (English)

About the role

VikingCloud is seeking an Outbound Sales Representative to conduct outbound calls, promote security and compliance solutions, and identify new business opportunities. The role focuses on delivering excellent customer service while contributing to the company’s growth objectives.

Key responsibilities

• Conduct outbound calls to customers to address needs, promote relevant solutions, and uncover business opportunities.
• Provide outstanding customer service in every interaction.
• Collaborate effectively with the team and align with company goals.
• Meet daily, weekly, and monthly KPIs to support customer needs.
• Contribute to the team’s efforts in growing the business.
• Identify opportunities to recommend and upsell security and compliance products based on customer profiles.

Required profile

• High school diploma or equivalent.
• At least 1 year of experience in a customer support role, preferably in a call centre.
• At least 1 year of proven sales experience, preferably in remote or virtual environments.
• Fluency in English (C1 level).
• Professional phone presence, strong communication skills, and a positive, team‑oriented attitude.
• Ability to work flexible shifts while maintaining schedule adherence.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook