Operational Risk and Permanent Control Officer

About the role

We are seeking an Operational Risk & Permanent Control Officer to join the CLM Operations team. The role will strengthen operational risk management and the internal control framework, working autonomously and collaborating with multiple stakeholders.

Key responsibilities

• Identify, assess, and monitor operational risks across CLM Operations activities.
• Develop and maintain Risk Cartography using the Group's RCSA methodology.
• Collect, analyse, and monitor operational incidents, identify trends and recommend mitigation actions.
• Assess risk exposure and contribute to the design and implementation of mitigation plans.
• Support regulatory capital monitoring and operational risk assessment where applicable.
• Participate in projects with significant impact on risk and control frameworks, ensuring risks are identified and managed.
• Implement, maintain, and continuously improve the Permanent Control framework.
• Assess the quality and effectiveness of the control environment, performing reviews and second‑level controls.
• Ensure regulatory obligations are covered through control plans and monitoring activities.
• Provide guidance on decisions affecting operational risk, risk appetite, outsourcing, and transformation projects.
• Monitor implementation of recommendations from internal audit, regulators, and external auditors.
• Promote operational risk awareness and a strong risk culture across teams.
• Support risk governance bodies, prepare regular and ad‑hoc reports, and maintain up‑to‑date procedures and documentation.
• Coordinate internal risk and control tools, ensuring data quality, and track risk indicators, remediation plans, and action items.

Required profile

• Bachelor's degree in Risk Management, Business Administration, Finance, Economics, Engineering, Audit or a related field.
• Previous experience in Operational Risk, Internal Control, Audit, Compliance, Risk Management or similar functions.
• Strong understanding of operational risk management and internal control frameworks.

Required skills