Nordics Content Moderation of Social Media

About the role

A well-known social media company is looking for a content moderator to handle reported content related to abuse and harassment among its Virtual Reality users. The role is based in Porto and involves taking an active, proactive part in moderating user behaviour and the rules of the Virtual Reality world.

Key responsibilities

• Manage all types of reports generated by users, using protocols, procedures and instructions as a starting point
• Attend and follow attendance and availability standards (shift schedules and rotations)
• Take part in roundtable sessions to discuss upcoming trends and give feedback to the support team
• Ensure compliance with client workflows while being exposed to sensitive content such as political speech, hate speech and cultural discussions

Required profile

• Fluency (C1+) in one Nordic language (Icelandic, Norwegian, Danish or Swedish) plus English (B2)
• High school diploma or higher
• Available to work in shifts
• High level of resilience to sensitive content and ability to keep up with client policy updates

What we offer

• Permanent contract
• Competitive salary
• Meal allowance
• Wellness sessions
• Career progression
• International and multilingual environment