Marketing & Communication Manager

About the role

The Marketing & Communication Manager will lead the hotel’s brand messaging across traditional, digital and social channels, driving revenue and supporting overall hotel objectives. You will create and execute marketing plans that increase guest awareness, promote food & beverage offers and strengthen the hotel’s market position.

Key responsibilities

• Develop and implement on‑brand messaging through traditional, digital and social media.
• Design direct marketing plans, targeted campaigns and activation channels to grow market share.
• Showcase food and beverage promotions to guests and local patrons.
• Collaborate with regional eCommerce and marketing teams to ensure integrated local, social and digital efforts.
• Create and execute marketing strategies aligned with hotel revenue and RevPAR goals.
• Manage internal and external communications, including the property website, third‑party channels and social media, while maintaining brand integrity.
• Identify and activate partnership opportunities, third‑party sites and CVB collaborations.
• Report campaign performance to Sales, Marketing & Revenue Management leadership.

Required profile

• Fluent in English and Portuguese (spoken and written); additional languages a plus.
• Previous experience in Marketing & Communication, preferably within hospitality.
• Strong knowledge of digital marketing, social media and content creation.
• Excellent communication, presentation and interpersonal abilities.
• Creative mindset with strong attention to detail.
• Proven ability to develop and implement marketing and communication strategies.
• Experience in brand management and public relations.
• Strong organizational and project‑management skills; ability to handle multiple projects in a fast‑paced environment.
• Analytical skills to interpret marketing data and performance metrics.
• Proactive, flexible and results‑oriented attitude.

Required skills

• Graphic design tools
• Photo/video editing software