Local SEO Account Manager for Client Success & Growth

About the role

We are looking for a Remote Local SEO Account Manager who will drive client success and growth for a portfolio of local businesses. You will be the primary point of contact, guiding onboarding, delivering performance insights and ensuring long‑term retention.

Key responsibilities

• Manage end‑to‑end client onboarding, set expectations and ensure smooth service activation.
• Serve as the main communication channel for clients, handling updates, strategy discussions and relationship management.
• Prepare and present weekly and monthly performance reports on rankings, traffic, leads and campaign outcomes.
• Identify upsell and cross‑sell opportunities to expand client value through additional SEO, advertising or content services.
• Monitor client satisfaction, address concerns proactively and work to minimise churn.
• Coordinate with internal SEO, project management and delivery teams to guarantee timely execution of strategies.
• Align client goals with marketing performance to support continuous account growth.

Required profile

• Strong communication and relationship‑building skills with a customer‑first mindset.
• Organised, detail‑oriented and able to juggle multiple accounts simultaneously.
• Comfortable in a fast‑paced agency environment with frequent client interaction.
• Sales‑oriented attitude capable of spotting growth opportunities.

Required skills

• Knowledge of Local SEO fundamentals, including Google Business Profile, citations and local rankings.

What we offer

• Competitive hourly rate of $10‑$20.
• Fully remote and flexible work arrangement.
• Potential for long‑term engagement.