Learning Support Officer – French Speaker

About the role

We are looking for a Learning Support Officer who is fluent in French to join our HR Shared Services team in Portugal. The role focuses on providing administrative assistance for training and learning programmes, ensuring a high level of satisfaction for both learners and training managers.

Key responsibilities

• Coordinate administrative tasks for training programmes, including scheduling, material preparation, and participant communications.
• Collaborate with training managers, internal trainers and trainees to support successful delivery of learning initiatives.
• Maintain accurate records and databases of training activities and participant progress.
• Monitor and report on key performance indicators (KPIs) related to training delivery.
• Prepare regular activity reports and contribute to continuous‑improvement efforts.

Required profile

• Bachelor’s degree in Education, Human Resources or a related field.
• Previous experience in administrative support or a strong interest in Learning & Development.
• Fluent French (mandatory) and at least B1 level English.
• Excellent organisational, time‑management and communication skills.

Required skills

What we offer

• Hybrid work model with flexible scheduling.
• Green Transportation Budget, electric bikes and wellness initiatives.
• Inclusive ESG and DEI policies, prayer and lactation rooms, and creative collaboration spaces.