Key Account Manager – Global eCommerce (Lisbon)

About the role

Join a leading global e‑commerce business as a Key Account Manager in its new Lisbon office. You will manage a portfolio of strategic global fashion, beauty and home brands while driving the company’s expansion in the Portuguese market.

Key responsibilities

• Own and develop relationships with key global customers and strategic brand partners.
• Create and execute strategic account growth plans focused on revenue, margin and long‑term partnership development.
• Identify and pursue opportunities to expand existing accounts across products, categories and commercial initiatives.
• Develop new commercial partnerships with Portuguese brands and help establish the company’s market presence.
• Lead commercial negotiations on pricing, margins, promotional activity and broader agreements.
• Use customer and commercial data to shape account strategy and monitor sales, margins and profitability against targets.
• Coordinate the launch and delivery of e‑commerce campaigns, working cross‑functionally with Buying, Marketing, Finance, Operations and Logistics teams.
• Contribute to the growth and development of the new Lisbon office.

Required profile

• Proven experience managing key global or international accounts in fashion, beauty or home sectors.
• Strong commercial mindset with a track record of delivering revenue growth and margin improvement.
• Excellent negotiation skills and ability to build relationships with senior stakeholders.
• Comfortable with new‑business development and expanding market presence.
• Fluent in English and Portuguese; French is a plus.

Required skills

What we offer

• Competitive base salary plus quarterly performance bonus.
• Hybrid working model (office and remote).
• Opportunity to shape the new Lisbon office and influence market entry.
• Dynamic, international environment with strong brand relationships.