This job is no longer available
This job expired on 31/08/2026. It no longer accepts applications.
French‑Speaking IT Support (L1/L2)
PrimeIT · Porto
Job description
About the role
We are seeking a French‑speaking IT Support professional to join our growing team in Porto. The role involves handling Level 1 and Level 2 incidents and providing reliable assistance to end‑users in a Windows environment.
Key responsibilities
- Diagnose, troubleshoot and resolve L1/L2 IT incidents.
- Provide timely support to users via phone, email or ticketing system.
- Document solutions and maintain knowledge base.
- Collaborate with other IT teams to escalated issues.
Required profile
- Minimum 3 years of experience in IT support (L1/L2).
- Fluent French (B2) and English (B2) communication skills.
- Comfortable working in a hybrid model based in Porto.
Required skills
- Strong knowledge of Windows operating systems.
- Experience with incident management and ticketing tools.
What we offer
- Competitive salary ranging from €1,200 to €2,000 per month.
- Food allowance and flexible benefits.
- Opportunity to work for a fast‑growing international company.
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PrimeIT
Porto
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