French-Speaking Customer Support Advisor in Porto

Savior Artigos Texteis Lda · Porto

Onsite 1,383 EUR/month 🇬🇧 English

Job description

About the role

Join a dynamic team in sunny Porto as a French‑Speaking Customer Support Advisor. You will assist Bouygues Telecom customers with subscription, billing, and technical inquiries, providing a high level of service in French.

Key responsibilities

Handle inbound customer contacts regarding subscriptions, billing, and technical issues.
Provide accurate information and resolve queries in a courteous and efficient manner.
Work rotating shifts from Monday to Saturday between 07:00 and 19:00.
Maintain detailed records of interactions and follow up when necessary.

Required profile

Native or C2‑level proficiency in French.
Strong communication skills and a customer‑focused attitude.
Availability for rotating shift schedules.
No prior experience required.

Required skills

What we offer

Approximate gross salary of €1,383 per month.
Daily meal allowance of €9.
Monthly performance bonus.
Private health insurance after four months of service.
Transportation reimbursement up to €40.
Full‑time, on‑site position with a supportive work environment.

Questions fréquentes

Le salaire proposé pour ce poste est de 1k EUR par mois. Le détail figure dans l'annonce.

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Published 2 months ago

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Savior Artigos Texteis Lda

Porto

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