Enterprise & Strategic Account Manager

About the role

We are seeking a highly motivated, analytical and relationship‑driven Enterprise & Strategic Account Manager to grow and retain a select portfolio of strategic restaurant partners on the Uber Eats platform. In this client‑facing individual contributor role you will drive strategic conversations, identify growth opportunities and improve operational health for our most sophisticated partners.

Key responsibilities

• Own a high‑value book of business, managing ultra‑high value restaurant accounts and driving revenue, profitability and client satisfaction.
• Develop joint business plans, support product adoption and guide location expansion to fuel growth.
• Monitor operational metrics such as defect rate, order reject rate and ad‑spend efficiency, taking action to improve partner performance.
• Serve as trusted advisor, resolving conflicts, providing platform insights and steering partners toward business excellence.
• Collaborate with internal teams—including CSMs, specialists and product groups—to deliver holistic, tailored solutions.
• Translate partner feedback into actionable recommendations that shape Uber’s product and commercial roadmap.

Required profile

• 4‑7 years of B2B client‑facing experience (account management, sales, customer success or senior retail/food‑service leadership).
• Proven ability to drive commercial success across the full sales lifecycle and to build strong client relationships.
• Strategic thinker with strong analytical and problem‑solving skills; comfortable diving into data.
• Excellent communication and interpersonal abilities, capable of navigating complex conversations and aligning stakeholders.
• Self‑starter who thrives in a fast‑paced, high‑growth environment.

Required skills

• SQL
• Salesforce (or other CRM tools)
• Google Workspace

What we offer

• Potential bonuses, equity and a comprehensive benefits package.
• Opportunity to shape the future of food delivery and work with a global brand.