This job is no longer available
This job expired on 12/08/2026. It no longer accepts applications.
Customer Service Assistant – French Market
Delnext · Sintra
Job description
About the role
We are looking for a motivated Customer Service Assistant to support our French‑speaking customers. You will join a fast‑growing tech company specialized in national and international transport, working from our office in Cacém – Sintra.
Key responsibilities
- Respond quickly to customer inquiries via phone, email and chat.
- Proactively resolve issues and complaints, aiming for satisfactory solutions.
- Collaborate with internal teams to provide accurate, up‑to‑date information.
Required profile
- Fluent in French (mandatory) and Portuguese.
- Previous experience in customer service, support or a related CRM environment.
- Excellent verbal and written communication skills.
- Strong problem‑solving ability and a proactive, ownership mindset.
Required skills
- CRM
What we offer
- Young, dynamic and fast‑paced work environment.
- Opportunities for career progression and real impact.
- Employee benefits including discounts, health insurance, gym access and other perks.
- Hybrid work model: onsite in Sintra with one remote day per week.
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Delnext
Sintra
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