Credit Collection Advisor (French Speaking)

About the role

We are seeking a proactive Credit Collection Advisor to manage a portfolio of clients for a multinational medical and industrial gases company. The role focuses on driving timely payments, building strong customer relationships, and ensuring compliance with company credit policies.

Key responsibilities

• Handle collection cases within an assigned client portfolio, following established policies and procedures.
• Develop relationships that encourage positive payment behavior.
• Assess creditworthiness for payments and deliveries using internal and external data.
• Implement financial measures to support effective collections.
• Provide advice on reconciliation, under‑payments and over‑payments.
• Address complex credit management issues as required by Front Offices.

Required profile

• Minimum secondary school (high school) education.
• At least one year of customer‑service experience, including handling complaints.
• Fluent French (C2) and good English proficiency.
• Minimum one year of finance experience.
• Strong knowledge of Excel (pivot tables, formulas, VLOOKUP, conditionals).
• Familiarity with SAP is preferred.

Required skills

• Advanced Excel
• SAP (knowledge)

What we offer

• Competitive salary with language bonus.
• Annual performance bonus.
• Health insurance and psychological support.
• Hybrid work model for flexibility.
• Professional growth opportunities in a supportive environment.