Business Development Manager – European Marketplace

About the role

Joom Marketplace is seeking a Business Development Manager to expand its merchant base across Europe. You will be responsible for identifying high‑potential sellers, guiding them through onboarding, and driving their first sales on the platform.

Key responsibilities

• Identify and acquire high‑potential European merchants to broaden the marketplace assortment.
• Own the full merchant acquisition funnel: prioritize markets, build sourcing channels, and expand e‑commerce contacts.
• Conduct discovery calls, pitch Joom’s value proposition, and handle objections.
• Negotiate and close profitable, long‑term partnerships.
• Incubate new merchants from onboarding to first sales, guiding listing, commercial terms, logistics and documentation.
• Collect merchant feedback and translate it into actionable improvements for internal teams.
• Track merchant and category performance and run data‑driven optimisation initiatives.

Required profile

• Experience in Key Account Management, Business Development or Seller incubation within e‑commerce, marketplaces or retail.
• Strong understanding of the European e‑commerce landscape; existing merchant network in Europe is a plus.
• Proven negotiation and deal‑closing abilities.
• Hands‑on, structured approach to onboarding and driving measurable outcomes.
• Strong analytical skills for interpreting performance metrics.
• Fluent English; German, French or Polish are a plus.
• Nice to have: fashion/retail background, experience with Cainiao, Vignette, Luchan or EU local warehouses, China‑to‑Europe e‑commerce exposure.

Required skills

What we offer

• Base salary plus performance‑based bonuses.
• Remote work – ideally based in Europe, with optional relocation to Lisbon.
• Access to a wide range of AI tools and an AI‑first approach.
• Opportunity to join a fast‑growing international team.