Business Development Manager – European Market

About the role

Joom Marketplace is seeking a Business Development Manager for the European region. You will be responsible for expanding our merchant base, creating long‑term partnerships and driving profitable growth across the EU.

Key responsibilities

• Identify and acquire high‑potential European merchants to broaden the marketplace assortment.
• Own the full acquisition funnel: prioritize markets, build sourcing channels and expand a network of e‑commerce contacts.
• Conduct discovery calls, pitch Joom’s value proposition and handle objections.
• Lead negotiations, close deals and establish profitable, long‑term partnerships.
• Incubate new merchants from onboarding through first sales, guiding listing, commercial terms, logistics and documentation.
• Collect merchant feedback and translate it into actionable improvements for internal teams.
• Monitor merchant and category performance, running optimisation initiatives based on data.

Required profile

• Experience in key‑account management, business development or seller incubation within e‑commerce, marketplaces or retail.
• Strong understanding of the European e‑commerce landscape; existing merchant network in Europe is a plus.
• Proven ability to negotiate, influence stakeholders and close deals.
• Hands‑on, structured approach to onboarding and driving measurable merchant outcomes.
• Strong analytical skills with a data‑driven decision‑making mindset.
• Fluent English; German, French or Polish are advantageous.

Required skills

• Fluent English communication.

What we offer

• Competitive base salary plus performance‑based bonuses.
• Remote work – ideally based anywhere in Europe, with optional relocation to Lisbon.
• Access to AI‑first tools and analytics platforms.