Ultrasound Clinical Specialist - EMEA

About the role

Johnson & Johnson MedTech, Electrophysiology, is looking for an Ultrasound Clinical Account Specialist in Lisbon. You will give clinical product and technical assistance and training to electrophysiology (EP) and interventional cardiology (IC) physicians and staff on the use of AcuNav and SOUNDSTAR catheters and EP systems such as The CARTO system, within an assigned territory. The role is open to candidates based anywhere in Europe.

Key responsibilities

• Train EP and IC physicians and lab staff on AcuNav and SOUNDSTAR catheters and on EP systems and software (CARTO, CARTOSOUND, CARTOMERGE, SONATA)
• Educate customers on EP products and run in-service trainings, sharing best practices
• Use consultative selling to find sales opportunities and raise awareness of EP solutions, helping the Territory Sales Manager reach key decision makers
• Plan and schedule customer case support and collaborate with internal and external partners
• Build relationships with IC physicians, hospital and cath lab staff and key opinion leaders
• Stay current on IFUs, technical troubleshooting and clinical literature, and mentor new EP commercial team members
• Handle requests in a high-pressure environment, follow HSE guidelines and complete administrative tasks such as compliance training and expense reports

Required profile

• Bachelor's degree or 4 years of relevant professional work
• At least 2 years of deep experience in a clinical echocardiography lab, able to support a wide range of cases including complex ones
• Advanced clinical ultrasound and echocardiography knowledge, and knowledge of cardiac ablation and cardio imaging
• Valid driver's licence issued in EMEA; ability to travel up to 40% overnight, locally, regionally and nationally, sometimes on short notice
• Willingness to sit for long periods in a hospital laboratory, attend live patient cases and wear protective gear, and to work variable hours
• Fluent English; other EMEA languages are an advantage

Required skills

• Preferred: electrophysiology/cath lab or EP/cardiovascular device industry experience
• Preferred: experience with highly complex technical systems and in a critical patient care setting
• Preferred: strong communicator, self-starter, problem solver, receptive to feedback, able to turn large amounts of data into actionable insights

What we offer

• Base pay of EUR 34,300 to 55,200
• Annual bonus and/or sales commissions
• Vacation days, parental leave of at least 12 weeks, bereavement, caregiver and volunteer leave, well-being reimbursement and health programmes
• Service anniversary and recognition awards, and insurance plans for eligible dependents