Technology Innovation & Data Specialist

About the role

Four Seasons Lisbon is looking for a Technology Innovation & Data Specialist to join its team. The role covers systems administration, server and network infrastructure support, and guest and function room support, working alongside the Director of Finance or the Director of TID.

Key responsibilities

• Help establish and maintain user procedures and hardware familiarization for all systems
• Support systems administration: user and group accounts, configuration, access troubleshooting and on-site documentation
• Help manage server infrastructure, performance monitoring, OS upgrades and troubleshooting
• Help manage network switching infrastructure, performance monitoring, firmware upgrades and troubleshooting
• Support back office, sales, catering and HR applications and other property systems
• Diagnose service outages, restore service and manage virus protection
• Maintain and promote Four Seasons core technology standards and coordinate new acquisitions and major projects
• Take part in property-level and corporate technology implementations
• Provide direct guest support and support for function rooms and conference services

Required profile

• Bachelor's degree in Computer Science and Technology, Software Engineering or a relevant major
• Good organizational skills, able to work independently and handle pressure while prioritizing
• Excellent communication and attention to detail, with problem-solving and multitasking abilities
• Portuguese and English reading, writing and spoken proficiency
• Authorization to work in an EU country

Required skills

• Good knowledge of desktop operating systems
• Prior education or experience supporting complex networks is desired but not essential

What we offer

• Competitive compensation package
• Statutory vacation allowance plus one extra paid day off
• Training programs and career development, including international taskforce opportunities
• Employee travel program with complimentary stays at Four Seasons properties
• Meals at the employee restaurant, birthday cake from the pastry team, and discounts on retail, spa and F&B
• Medical insurance with family extension and on-site doctor access
• On-site gym and full access to the FS Benefits platform

Candidates must be available to work weekends as part of the regular schedule.