Senior Key Account Manager, Enterprise Strategic

About the role

As a Senior Enterprise Account Manager you will act as the strategic link between Uber Eats and its fastest‑growing restaurant brands. You will engage with C‑suite stakeholders, develop joint business plans and drive sustainable growth on the platform.

Key responsibilities

• Build and nurture long‑term partnerships, acting as a trusted advisor and aligning Uber’s platform with partners’ marketing and revenue goals.
• Lead commercial discussions, negotiate sustainable agreements and drive initiatives such as location expansion, advertising adoption and menu optimisation.
• Monitor account health, analyse operational data and resolve issues affecting order accuracy and delivery timeliness.
• Identify high‑impact growth opportunities using quantitative and financial performance metrics and upsell new features.
• Collaborate with product, marketing and operations teams to ensure partner feedback shapes the product roadmap.

Required profile

• Minimum 6 years of B2B client‑facing experience in account management, sales or strategic partnerships.
• Proven track record of meeting revenue targets and presenting to executive‑level stakeholders.
• Strong systems thinking and ability to develop tools and processes that drive partnership KPIs.
• Resilient, “go‑getter” mindset with experience navigating fast‑moving, high‑ambiguity environments.
• University education or equivalent practical experience; native Portuguese speaker with English proficiency.

Required skills

• SQL (preferred)
• Salesforce or similar CRM platform