Senior CRM Account Manager – Oporto/Lisbon

About the role

We are looking for a Senior CRM Account Manager to drive growth in Portugal, based in either Oporto or Lisbon. You will lead commercial prospecting, nurture existing client relationships and expand our portfolio of CRM solutions.

Key responsibilities

• Identify and qualify new business opportunities to build a robust sales pipeline.
• Manage and grow an existing customer portfolio, uncovering upsell and cross‑sell possibilities.
• Develop lasting partnerships and ensure high levels of client satisfaction.
• Lead proposal preparation, negotiate service terms and close deals.
• Contribute to the annual marketing plan and support its execution.
• Strengthen relationships with key strategic partners.

Required profile

• Degree in Management, Management Informatics or a related field (preferred).
• Minimum 5 years of experience in a similar sales/account management role.
• Proven track record selling CRM solutions, especially Microsoft Dynamics and Salesforce.
• Fluent English, both spoken and written.
• Excellent communication, interpersonal and negotiation skills.
• Adaptable, resilient and comfortable in a fast‑paced environment.
• Team‑oriented with strong commercial acumen.

Required skills

• Microsoft Dynamics
• Salesforce

What we offer

• Competitive salary aligned with experience.
• Flexible working hours and wellness programs.
• Team‑building retreats and a supportive culture.
• Continuous training and professional development.
• Clear career progression within a fast‑growing company.