Sales/Business Development Representative – Tech/Software (EMEA)

About the role

Our client is a global leader in video communications and collaboration technology. As a Sales/Business Development Representative (SDR/BDR) you will be the first point of contact for businesses across the EMEA region, handling inbound interest and creating new pipeline through outbound prospecting to mid‑market accounts.

Key responsibilities

• Respond to inbound leads within defined SLAs and qualify them against agreed criteria.
• Guide each lead to a clear outcome – a qualified meeting, nurture sequence, or documented disqualification.
• Book qualified meetings for Account Executives with complete hand‑off notes in Salesforce.
• Run outbound prospecting sequences targeting mid‑market accounts during dedicated time slots.
• Maintain accurate CRM data to enable reliable reporting on lead quality and conversion.
• Share insights on lead quality with the Team Lead to improve marketing feedback loops.
• Achieve KPIs such as speed‑to‑lead, lead‑to‑opportunity conversion, AE‑accepted meetings and pipeline generation.

Required profile

• Minimum 1 year of sales, SDR or other customer‑facing commercial experience.
• Fluent business English and at least one additional EMEA language (e.g., German, French, Dutch, Spanish, Italian or a Nordic language).
• Strong phone and written communication skills with resilience to handle high‑volume outreach.
• Process discipline and a proven record of meeting performance targets.

Required skills

• Salesforce (or another CRM).
• Outreach or similar outbound sequencing tools.
• ZoomInfo or comparable prospecting platforms.