Customer Strategy and Value Associate

About the role

Feedzai is looking for a Customer Strategy and Value Associate to join its Revenue Central Execution and Optimization team. The role works closely with enterprise sales, solution consultants and value adoption owners to evaluate and communicate the business value of Feedzai’s RiskOps platform throughout the sales cycle and after deployment.

Key responsibilities

• Act as the primary liaison for sales reps and solution consultants to accelerate client security reviews, vendor assessments and InfoSec questionnaires.
• Coordinate with Legal, Security and Engineering to deliver complete procurement response packages.
• Generate automated monthly and quarterly business impact reports, translating product usage data into measurable business metrics.
• Build prospect business cases and ROI calculators that quantify Feedzai’s value proposition during live sales cycles.
• Oversee annual vendor assessment compliance to maintain high security standards.

Required profile

• Bachelor’s degree in Business Administration, Economics, Finance or a related field.
• 3+ years of experience in management consulting, value selling, or analyst research within B2B SaaS or complex software environments.
• Strong project‑management and organizational abilities, with a track record of cross‑functional alignment.
• Excellent verbal and written communication skills in English.

Required skills

• Advanced proficiency in Excel and Google Sheets, including financial modeling and ROI calculations.
• Experience with CRM systems such as Salesforce or HubSpot.
• Familiarity with CPQ tools and workflow‑automation applications.
• Knowledge of AI‑driven document/RFP software (a plus).