Quality Analyst – Sales (French)

Revolut

Junior 🇬🇧 English

Descrição do cargo

About the role

The Quality Analyst will support Revolut's Sales team by ensuring that all customer interactions meet the highest standards of quality and compliance. You will work closely with Account Executives and their managers to deliver exceptional experiences for our users.

Key responsibilities

Monitor the quality and compliance of sales interactions, including phone calls, emails, and chat messages.
Review and score communications against established criteria.
Provide constructive feedback to sales agents based on quality scores.
Collaborate with Sales trainers to develop best‑practice guides and facilitate regular training sessions.

Required profile

At least 6 months of experience in a quality assurance or similar role.
Fluency in both English and French.
Strong diligence, integrity, and attention to detail.
Excellent interpersonal and communication skills.

Required skills

English language proficiency.
French language proficiency.

What we offer

Opportunity to shape the future of finance within a fast‑growing global fintech.
Inclusive, diverse, and supportive work environment.

Questions fréquentes

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Publicado há 4 meses

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