Night Auditor – Front Office Agent (Night Shift)

Pestana Hotel Group · Région métropolitaine de Ponta Delgada

🇬🇧 English

Descrição do cargo

About the role

We are looking for a dedicated Night Auditor to join our Front Office team on the night shift at Pestana Bahia Praia. You will be the first point of contact for guests arriving late, ensuring a smooth check‑in and check‑out experience while maintaining the high standards of our 4‑star property.

Key responsibilities

Greet guests, handle check‑in and check‑out procedures, and respond to inquiries.
Maintain a tidy and orderly front‑desk workspace.
Answer and forward phone calls, ensuring timely communication.
Verify that quality standards and hotel policies are consistently applied.
Provide accurate night audit reports and reconcile daily financial transactions.

Required profile

Previous experience in a similar front‑office role within a 4‑star hotel.
Strong attention to detail, accuracy, and ability to multitask.
Professional appearance and a friendly, positive attitude.
Flexibility to work night shifts and adapt to varying schedules.

Required skills

Effective verbal and written communication in French and English.

Questions fréquentes

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Publicado há 2 meses

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Pestana Hotel Group

Région métropolitaine de Ponta Delgada

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