Microsoft 365 Specialist – Hybrid Cloud
Devoteam · Lisboa
Descrição do cargo
About the role
Join Devoteam’s multidisciplinary Cloud team in Lisbon as a Microsoft 365 Specialist. You will work on hybrid cloud solutions, helping clients adopt and optimise Microsoft 365 services while ensuring accessibility and inclusivity.
Key responsibilities
- Troubleshoot and resolve escalated issues in Teams, OneDrive, SharePoint, and Exchange Online.
- Collaborate with Level 1 support to address complex user concerns.
- Develop and deliver training sessions, guides, and resources for end‑users.
- Promote adoption of new features and gather user feedback for continuous improvement.
- Configure Microsoft 365 tools to align with organisational and team‑specific needs.
- Maintain documentation of configurations, best practices, and recurring solutions.
Required profile
- Minimum 3 years of experience in a similar Microsoft 365 support role.
- Bachelor’s degree in Computer Science or equivalent.
- Strong knowledge of Windows operating systems.
- Excellent communication and teamwork skills.
- Fluent in English, both spoken and written.
Required skills
- Microsoft Teams
- OneDrive
- SharePoint
- Exchange Online
- Microsoft 365 administration
- Windows operating system
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Devoteam
Lisboa