Key Account Manager

About the role

OPPO Portugal is seeking a passionate and results‑driven Key Account Manager to build and maintain long‑term relationships with its most important customers. Based in Lisbon and working 100 % on‑site, you will be responsible for developing account strategies, driving sales growth and ensuring profitability across the portfolio.

Key responsibilities

• Develop and execute account strategies covering product portfolio, lifecycle, forecasts, promotions, visibility, stock and launch timelines, aligned with company objectives.
• Lead negotiations with customers at central and distribution levels, handling contracts, pricing, after‑sales services, incentives, co‑marketing and training.
• Manage account P&L to meet revenue and profitability targets.
• Maintain strong relationships across customer organisations and internal functions such as sales, logistics and marketing.
• Coordinate with internal stakeholders (Management, Regional Sales, Marketing, Retail) and global teams to implement joint business plans.
• Analyse sales performance, market trends and competitor activities, reporting insights to management.
• Identify business opportunities and risks, and proactively address them.
• Manage assigned budget efficiently, maximising impact while controlling costs.

Required profile

• Bachelor’s degree in Business, Marketing, Telecommunications or a related field.
• Minimum 5 years of experience in Key Account Management, preferably in telecommunications, consumer electronics or technology.
• Proven ability to manage multiple accounts and priorities with strong attention to detail.
• Excellent negotiation, communication and stakeholder management skills.
• Fluent verbal and written English.

Required skills

• Proficiency in CRM systems.
• Advanced Microsoft Office Suite skills.