Helpdesk Technician
Decskill · Lisbonne et périphérie
Descrição do cargo
About the role
Decskill is seeking a Helpdesk Technician to provide technical assistance and support for computer systems, hardware and software across its offices in Lisbon, Porto and Madrid.
Key responsibilities
- Provide technical assistance and support for computer systems, hardware and software.
- Respond to user queries and IT support requests via email and ticketing systems.
- Diagnose technical issues, identify root causes and implement appropriate solutions.
- Install, test and configure workstations, peripheral equipment and software.
- Perform PC maintenance, upgrades and configurations and monitor system performance.
Required profile
- Previous experience in IT Support or Technical Support.
- Good knowledge of Microsoft applications and platforms.
- Strong customer‑oriented mindset and excellent communication skills in English.
- Ability to manage multiple tasks, work under pressure and maintain attention to detail.
Required skills
- Microsoft applications (Windows, Office, etc.)
- PC hardware installation, configuration and troubleshooting
- Ticketing system usage for handling support requests
What we offer
- Long‑term projects with national and international context.
- Opportunities for technical and professional growth.
- People‑first culture focused on transparency, trust and collaboration.
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Publicado há 3 horas
Expira em 1 mês
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Decskill
Lisbonne et périphérie