Health & Public Sector Customer Partner

About the role

Ready to redefine what’s possible for Kyndryl’s most significant customers? In this high‑impact leadership position you will act as the strategic architect of the relationship, building deep trusted connections with C‑suite executives to solve complex business challenges.

Key responsibilities

• Develop and execute cutting‑edge account strategies to grow and retain Kyndryl’s most valuable accounts.
• Generate new opportunities, expand existing work into larger scopes and new capabilities.
• Maximize renewals by selling new offerings while minimizing erosion.
• Own the full account P&L, ensuring customer satisfaction and compliance.
• Cultivate executive alliances and orchestrate cross‑functional teams from prospecting to closing.
• Build a strong go‑to‑market pipeline with partners to win new deals.

Required profile

• Proven experience running an account P&L.
• Deep knowledge of business and technology trends and industry best practices.
• Experience managing the sales process end‑to‑end.
• Track record of revenue growth, cost control, profitability analysis and risk management.
• Open‑minded and empathetic approach in relationships with customers.

What we offer

• Hybrid‑friendly culture that prioritises well‑being.
• Be Well programs supporting financial, mental, physical and social health.
• Access to cutting‑edge learning opportunities, including certifications with Microsoft, Google and Amazon.
• Personalised development goals, continuous feedback and career‑path tools.
• Inclusive environment that values belonging, empathy and shared success.