Digital Enablement and Training Specialist

About the role

The Digital Enablement and Training Specialist will drive adoption of new digital capabilities across Trinetix’s global community. Working with programme teams, product owners, SMEs and member firms, you will design engaging learning experiences and create scalable enablement content to support change initiatives.

Key responsibilities

• Design and deliver training sessions, webinars and enablement programmes for new digital tools.
• Create and maintain user guides, playbooks, learning resources and communications.
• Drive adoption and readiness for platform enhancements, personalisation, analytics and AI‑enabled features.
• Manage stakeholder engagement activities such as community calls, office hours and feedback sessions.
• Support change management for new digital capabilities and platform upgrades.
• Partner with product, technology, content and business teams to support change initiatives.
• Monitor adoption, identify capability gaps and recommend continuous‑improvement actions.

Required profile

• Experience in digital enablement, training design or change management.
• Proven ability to translate complex technical concepts into user‑friendly content.
• Strong organisational, project coordination and stakeholder communication skills.
• Experience working in global or matrixed environments is preferred.

Required skills

• Adobe Experience Manager (AEM) or similar CMS platforms.
• Familiarity with marketing technology and AI‑enabled solutions.
• Experience creating training materials, guides, playbooks and learning resources.