Customer Service Representative – French Speaker (Remote – Braga)

Savior Artigos Texteis Lda · Braga

Remote

Remote 🇬🇧 English

Descrição do cargo

About the role

We are looking for French‑speaking Customer Service Representatives to join our multicultural team in Braga. The position is fully remote, allowing you to work from home while providing top‑quality support to our international customers.

Key responsibilities

Assist customers via phone, email and chat, answering questions in a professional manner.
Follow up on each case to ensure issues are resolved and customers are satisfied.
Document interactions accurately and maintain up‑to‑date records.
Contribute ideas to improve service quality and customer experience.

Required profile

Fluent French (spoken and written).
Based in Braga, Portugal.
Motivated with a strong service mindset; prior contact‑center experience is not required.
Good level of English is a plus but not essential.

Required skills

What we offer

Full paid training from day one.
Personalised onboarding support.
Opportunities for growth within an international company.
Modern, inclusive and multicultural work environment.

Questions fréquentes

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Publicado há 2 meses

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Savior Artigos Texteis Lda

Braga

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