Creative Operations Manager – Global Creative Planning

About the role

As a Creative Operations Manager you will lead the optimisation of creative planning workflows and operational processes for Bosch’s global creative activities. You will ensure resources are allocated efficiently, standards are followed, and continuous improvement is embedded across campaigns and content production.

Key responsibilities

• Own and refine creative planning workflows, using ticketing systems and standard operating procedures.
• Plan, allocate and monitor resources – people, tools and budgets – across multiple creative projects.
• Drive operational excellence by tracking KPIs, producing reports and implementing improvement initiatives.
• Align local execution with global frameworks to guarantee consistent delivery of campaigns.
• Monitor service‑level agreements, flag delays and mitigate operational risks proactively.

Required profile

• University degree in Business Administration, Marketing, Communication, Project Management, Digital Transformation or a related field.
• Proven experience in operations or project management within marketing, campaign or creative environments.
• Demonstrated ability to coordinate cross‑functional, international teams and manage multiple stakeholders.
• Familiarity with Agile or other process‑improvement methodologies is a plus.

Required skills

• Experience with ticketing or workflow management systems.
• Strong KPI monitoring and reporting capabilities.
• Knowledge of Agile project‑management principles.