Business Insights Analyst
Reachdesk · Lisbonne
Description du poste
About the role
Reachdesk is looking for a Business Insights Analyst to join its Business Systems & Operations team. This remote position bridges sales, customer success, marketing, finance and operations, turning data into actionable insights that drive growth.
Key responsibilities
- Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand decision‑making needs.
- Extract and combine data from commercial, financial and operational systems to produce cross‑functional insights.
- Leverage AI tools to accelerate synthesis, maintain consistent metric definitions, and automate insight workflows.
- Communicate the story behind the numbers to diverse audiences, tailoring narratives for CROs, CFOs and Operations heads.
- Create lightweight, repeatable insight outputs and summaries for ongoing self‑service analysis.
- Experiment with AI‑assisted prompts, evaluations and automations, sharing best practices across the team.
Required profile
- 2–4 years of experience in an analyst, insights, strategy or consulting role with exposure to multiple business functions.
- Fluency in at least two areas: commercial (revenue, GTM), financial (P&L, unit economics) or operational (throughput, cycle time).
- AI‑native working style, regularly using large language models to augment analysis.
- Strong written and verbal storytelling ability, adaptable to senior leaders.
Required skills
- SQL (working knowledge)
- Spreadsheets (Excel or equivalent)
- Reporting tools
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Reachdesk
Lisbonne