Back Office Administrative Assistant – Mortgage Operations

About the role

Join Quion’s new Portuguese branch as a Back Office Administrative Assistant supporting mortgage operations. You will work in a dynamic financial services environment, ensuring the smooth processing of mortgage applications and related documentation.

Key responsibilities

• Process mortgage applications and amendments in accordance with internal procedures.
• Draft, review and verify documents such as invoices, contracts and repayment schedules.
• Maintain accurate customer data in the company’s systems and ensure proper file formation.
• Identify and report errors or irregularities in files or processes.
• Contribute ideas for process improvements and efficiency gains.

Required profile

• Secondary education (12th grade) minimum; a bachelor’s degree is preferred.
• Strong command of English (minimum B2 level); Dutch is a plus but not mandatory.
• Organised, detail‑oriented and committed to industry standards.
• Independent, eager to learn and motivated to work in an international team.
• Previous administrative experience is beneficial but not required.

Required skills

What we offer

• A meaningful role in a leading Dutch mortgage servicer expanding to Portugal.
• Annual gross salary between €15,494 and €22,108 (based on a 40‑hour week) plus meal allowance.
• Positive, team‑driven culture with opportunities for personal and professional growth.
• Comprehensive onboarding and training tailored to the role.
• Convenient office location in Matosinhos, Porto with easy access to public transport and parking.